Policies

All products are handcrafted using the highest quality ingredients and are safety sealed for your protection; therefore, I cannot refund or accept returns of products that have been opened and/or used.

If you have any questions or concerns regarding your order, please contact me within 24-hours of receiving your order and I’ll work with you to resolve all issues in the best manner possible.

My products are not intended to cure, diagnose, or treat any health, skin, or other medical conditions. Please use products with the same care and caution you would with any other.

Although products are all natural and may smell good enough to eat, please do not ingest them as they are not intended to be consumed. Only use the products for their intended purposes.

All products are handcrafted following the regulations and restrictions as set forth by the FDA; however, if you have allergies and/or skin sensitivities, please conduct a small skin patch test before use.

If you develop redness, swelling, itching, or any type of irritation, please discontinue use and contact your medical provider immediately. I am not responsible for any allergic reactions or irritations the ingredients used in our products may cause.

Some products contain essential oils, skin safe fragrance oils, and fruit extracts. If you are pregnant, have been diagnosed and are suffering from any health conditions, please consult your medical professional before use of products. Again, I am not responsible for any adverse reactions you may have to the ingredients used in our products.

All products are handmade fresh in small quantities to allow for the individualized attention to quality and detail each product deserves. All products are handcrafted using GMP (Good Manufacturing Practices), and undergo microbial/bacterial testing regularly for your safety.

Products also contain the highest quality raw, organic, all natural materials, therefore there may be slight variations in texture and color with each batch; however, rest assured, like my customer service, the quality of my products and the ingredients used to make them will never be compromised.

The privacy of each customer is very important to me. Sweet Surrender will never sell, share, or provide the personal information of its customers to other companies or third party organizations.

All information provided to Sweet Surrender will be used solely for the purpose of providing you with the highest level of customer care and service you deserve.