Shipping Policy

All orders are processed within 3 to 5 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has been shipped. 

Domestic Shipping Rates and Estimates

For calculated shipping rates: Shipping charges for your order will be calculated and displayed at checkout. 

Curb-side pickup

You can skip the shipping fees with free local curb-side pickup in the Las Vegas/Henderson, Nevada area. After placing your order and selecting local pickup at checkout, your order will be prepared and ready for pick up within 1 to 24 hours. We will send you an email or text when your order is ready along with instructions. 

Our curbside pickup hours are from 10 am - 6 pm on Monday through Friday and 10 am to 2 pm on Saturdays, we're closed on Sundays. Please have your order confirmation email with you when you come.

How do I check the status of my order?

When your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status. Please allow 48 hours for the tracking information to become available. 

If you haven’t received your order within 3 days of receiving your shipping confirmation email, please contact us at jdedwards@sweet-surrender.biz with your name and order number, and we will look into it for you.